Frequently Asked Questions

  • Our enclosed trailer rolls up ready to play — transforming your venue into a safe, contained sandbox play space. We handle full setup and take-down, so you can relax and enjoy the fun while we do the work. Perfect for parties, daycares, and community events — stress-free play delivered to your yard!

  • For the initial set up, the truck and trailer are 40-50 feet long. Once set up, the trailer will need enough space to open the gate and safely deploy the stairs or ramp at the side door. Allow approximately 30 feet long by 12 feet wide of clear, level space for safe operation.

  • We recommend 18 months and up for safe and enjoyable play. All children must be supervised by a parent or caregiver at all times while using the equipment. Busy Boots Play Co. does not set strict age limits because children develop at different rates and each child’s readiness can vary.

  • Our rental options: 2 or 4 hour, with an optional additional hour as requested. If you're booking for a daycare, church, or community event and need longer rental time, please message us to discuss custom options.

  • We’ll keep the party going your way! Choose one of these options:

    • Continue with precautions of drying off once in trailer to maintain sand not being wet.

    • 50% refund due to not being able continue event in the case of severe weather

    • Free reschedule within 6 months of date of event.

    • Absolutely! Cleanliness and safety are our top priorities. We use a commercial grade micro mister. As well as visually inspecting toys each week for damage.

    • We sift the sand by hand after every party.

    • The sand we use is made from Feldspar rock family meaning there are no carcinogens.

    • The sand has been tested for asbestos and contains no traces.

    • Sand is an inert material (it does not chemically react or biologically react to other materials). This means bacteria cannot live in the environment (unless it is wet/contaminated)!

    • Our sand does not contain any of the Big 9 allergens! As well as the packaging is done in clean facilities dedicated to non-food, non-allergenic materials!

    • Our sand is sourced from Sandtastik and all of the above information was provided by their webstie. (Sandtastik/FAQ)